Our Return and Refund Policy outlines the terms and conditions for customers who wish to return or receive a refund for their purchase. Please read this policy carefully before making any purchase on our website.
Return and Refund Policy
We will refund you 100 percent if your shipment does not arrive within 30 days. We will track your shipment to make sure it arrives
We will refund you 100 percent if your shipment arrives damaged. Please take a picture of the damaged item with a paper next to it stating the date of the picture taken
We will NOT refund you if you decide to change your mind on the purchase after you’ve made the purchase.
We will NOT provide any refunds if it seems the product has used or tampered with prior to taking the damage picture
We will NOT provide any refunds if within 5 days of receiving the product and damage not reported
If you decide that you want us to reship a shipment instead of refunding, you may also request that as well and we will pay for the shipping cost.
If you ordered multiple items and only one or a few of the item damaged we will only refund you for the ones that have damaged and we will not reimburse you for shipping
If only part of your shipment arrived and the others did not. We will refund you for the item that did not arrive only but not the shipping cost.
If your complete order was damaged or did not arrive, we will refund you along with your shipping cost
For Western Union refunds, please email us your name and location. And after we’ve made the refund, we will email you back with an MCTN number. (We will take care of the fees and shipping cost)
For bitcoin refunds, the dollar amount in bitcoin will sent back to your bitcoin wallet. But please provide us with your wallet address
Please email firstname.lastname@example.org the title Refund and your order number as the title for any refund/replacement requests